Terms & Conditions

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Acceptance of terms

These terms and conditions govern all supply of goods and services ("products") by A & M Conforti ("Conforti Estate Vineyard", "we, "us") to you, the purchaser of goods and services from us, including your use of the website at confortiestatevineyard.com ("the website"). They are effective from 8th January 2026 and will replace all earlier Conforti Estate Vineyard terms of trade and any conditions contained in any document used by you and purporting to have contractual effect.

We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.

To make a purchase from our online shop you must be 18 years of age or over.

Purchases from our online shop may only be made by persons who are acquiring goods or services for their own use or consumption, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise).

If you are purchasing on behalf of another entity such as a company you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.

Availability and supply

All orders are subject to the availability of those products or services. If for any reason a Product is not available, we will endeavour to notify the non-availability on our online shop.

Delivery and delivery charges

Prices for goods and services stated on our website are exclusive of any applicable delivery charges.

We only deliver to Australian street addresses and postal boxes. The cost of delivery is as stated on our website and a total delivery cost will be provided in the order summary we in your online shopping basket.

We will use all reasonable endeavours to ensure that orders for tangible goods will be dispatched promptly after an order has been placed.

Pricing

All prices are in Australian Dollars and are inclusive of any Goods and Services Tax ("GST") unless stated to be otherwise but are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time.

An invoice will be emailed to you at the email address you supply when you place your order. You are responsible for ensuring that your contact details are correct.

Payment options

Bank to Bank deposit

Shipping and delivery

Conforti Estate Vineyard will despatch the order within 48 hours of the online order being received, ordinarily the wines will be received by the customer with 3-5 working days from when the was received.
Couriers will deliver goods during normal business hours or pick up from Australia Post.

Returns

We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem
This is when the item:
-has a problem that would have stopped someone from buying the item if they had known about it
-is unsafe
-is significantly different from the sample or description
-does not do what we said it would, or what you asked for and can't be easily fixed.

Liability Limitation

To the extent permitted by law, we do not except liability or any responsibility whatsoever for any direct, incidental, consequential, indirect or punitive damages, costs, losses or liabilities whatsoever arising out of your access to, use, inability to use, change in content of this website or arising from any other website you access through a link from this website or from any actions we take or fail to take as a result of any electronic mail messages you send us. To the extent permitted by law, we do not accept any responsibility to maintain the material and services made available on this website or to supply any corrections, updates, or release in connection therewith. Any material on this website is subject to change without notice. Further, we shall have no liability or any responsibility whatsoever for any loss suffered caused by viruses that may infect your computer equipment or other property by reason of your use of, access to or downloading of any material from this website. If you choose to download material from this website you do so at your own risk.

Legal Notice

We reserve the right to make any changes and corrections to this notice.
Please refer to this page from time to time to review these and new additional information.

Privacy policy and Confidentiality

Unless you opt to receive messages from us we will not contact you again in future. If you have opted to receive ongoing communications and at a later date you no longer wish to receive these communications you will be able to opt out of receiving this information by contacting us by email or by following the unsubscribe instructions at the bottom of emails sent to you.

Opting out of receiving the above mentioned messages will not prevent the sending of messages that specifically relate to your order(s).

We may use personal information that we collect about you to provide products and services to you and to administer orders and payments relating to your purchases from us.

You will need to permit us to place data files ("cookies") on your computer to enable you to use some features of some of our websites. Where you choose not to enable cookies from our Website, some functionality of those Website may not be available to you.

We may disclose your personal information as required by law.

Where you have provided information to us on a confidential basis, we will hold that information in confidence, except as required by law. We cannot guarantee that our website is secure, and we cannot be held responsible for a breach of our website security that is beyond our control.

You can request details of your personal information that we hold, and ask us to correct it, at any time.